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Terms & Conditions


Welcome to the online store of our Company. The following terms and conditions cover exclusively every sale of products through the online store of the Company located on the website with electronic address

Any other terms, conditions and provisions are expressly excluded. Every user who enters and trades or uses the services of the online store is considered to consent and unconditionally accepts the terms expressed herein, without exception. Therefore, he must read these terms carefully before using the services of the website and if he does not agree, he must not use the services and their content.

In addition, each user undertakes to comply with its rules and undertakes to comply with them, both in the context of the contract drawn up by their acceptance, and in the context of the general obligation to comply with the law, abstaining from any use of www.tsilika- which is illegal and contrary to good morals.


If a Customer does not agree with these terms must abstain from using the online store and from any transaction with it. The Company reserves the right to change the terms of use at any time.


The contact details of the Company are:








TEL.0030  26310 50115



terms of agreement


The Terms are governed by the provisions of the Greek Legislation, in particular by the current provisions for consumer protection, e-commerce, protection of personal data, protection of intellectual and industrial property rights, and are fully compatible with applicable European and Greek law and the non-compliance of the users of the website or third parties with them implies the removal of any liability of the Company in relation to any affected natural or legal persons.

The Company reserves the right to modify or renew the Terms, and undertakes the obligation to inform you of any relevant change, through the website of this online store.


Any invalidity of a specific Term does not lead to the invalidity of the rest. Any non-exercise by the Company of its rights deriving from the Terms does not imply its waiver of these rights.



The Company is committed to the truth, accuracy and completeness of the information provided in the online store, regarding the identity and details of both the Company and its suppliers, but also the main characteristics of the products or services available through of the online store. The Company reserves and is not liable for any technical or typographical errors, which were made by mistake, inadvertence or due to force majeure and which it accepts to correct if they become aware of it.



All content on the Website, including images, graphics, photographs, drawings, texts, services, audio, video, names, logos, insignia, products, and generally all files, are copyrighted works, registered trademarks and service marks. of the Company and / or its associates and are protected under the relevant provisions of Greek and Community law as well as international conventions.

Therefore, any copying, republishing, uploading, analog / digital recording and mechanical reproduction, republishing, distributing, transferring, publishing, executing, compiling, downloading, processing, reselling, uploading, modifying, modifying the pages is expressly prohibited., creation of work production or misleading the public about the real provider of the content of the Website or broadcast of, in any way, in part or in summary, without prior written permission of the Company.

The names, images, logos and insignia that are listed and describe the online store under the trademark or the products or services of the Company or third parties, are assets of the Company or third parties respectively, protected by the relevant trademark laws. Their use in the online store does not in any case provide a license or right to use them by third parties.



You hereby accept, agree and agree that you will make lawful and convenient use of our online store. The Company does not exercise any kind of correction or intervention in the data transferred by the User. The User must fill in the following fields correctly and accurately: name, address, message, etc. in the online contact forms. The use of the site is subject to Greek, European and International laws applicable to this type of transaction and the User agrees not to use the Company's site in order to violate these laws.

The users of accept and agree that they will not use the online store to send, publish, send by email or transmit in any other way any content that is illegal, harmful, threatening, offensive, annoying, slanderous, defamatory, vulgar, obscene, violates someone else's privacy, shows empathy, or expresses racial, ethnic, or other discrimination;

may inflict harm on minors in any way; any patent, trademark, trade secret, copyright or other proprietary property, containing software viruses or any other code, files, or programs designed to interrupt, cause damage,

the destruction or equipment of the operation of any computer software or hardware, intentionally or unintentionally violates applicable Greek and Community law, may harass third parties in any way and any content used to collect or store personal data about other users

the destruction or equipment of the operation of any computer software or hardware, intentionally or unintentionally violates applicable Greek and Community law, may harass third parties in any way and any content used to collect or store personal data about other users



The Company cannot guarantee the availability of the ordered products. However, in case of non-availability, we undertake to inform you within a reasonable time from the placement of your order.


The Company reserves the right for any technical or typographical errors in the characteristics of the products that have escaped attention or have occurred unintentionally or due to any interruption of the Website due to force majeure.

In addition, the Company is only responsible for fraud and gross negligence towards users in case of non-execution of the order or delay in delivery of the ordered products. Furthermore, it is reserved as to the delivery time of the goods in cases of force majeure (eg indicative and not restrictively bad weather conditions, strikes, supplier problems, transport problems, production problems, government or legislative acts and natural disasters, etc.).

The Company does not bear any responsibility, positive or negative, direct or indirect that may arise from lack of usability of the website as well as errors, interruptions, defects or delays in the operation of the Website or the transmission of information through the internet.


The Company is not responsible for technical problems that may occur to users during access and use of the Website, which are related to the compatibility of their infrastructure with it, or with any "viruses" or other harmful components contained on the websites.

The Company reserves the right to withdraw from this website any product at any time and / or to remove or edit any material or content on this website. While making every effort to process all orders placed, there may be exceptional circumstances in which you may need to decline an order after it has already sent you the order confirmation, which reserves the right to do so at any time. moment at its absolute discretion.

We have no responsibility to you or any third party for withdrawing any products from this website, as well as for removing or editing any material or contents of the website or for refusing to process or accept an order after it has sent you the confirmation. order.


   The Company reserves the right to refuse to sell a product at a discount in the exceptional case of a technical error or problem.



Our online store operates in accordance with the provisions of Law 2251/1994 on "Consumer Protection" as well as according to the decision in sub-number Z1-496 / 2000 on distance marketing of goods and services.


The use of the services of the online store does not imply any additional charge beyond the current tariff regime for the general internet access that is paid to the competent third party providers only.

The order forms as well as the receipts that you will receive for your purchase contain any special terms that, in addition to the terms of this contract, the purchase of each specific product.


 The Company reserves the right to reserve and / or refuse to execute orders if it discloses within a reasonable time the reasons for the relevant reservation and / or refusal.

In case of any problem, complaint, etc. that arises during the purchase of products, please inform the Company immediately, either by calling during business hours and days, at 26310 50115 or by sending an email to


The Company also provides the possibility for telephone orders by calling the working hours and days on the phone 26310 50115

The Company makes every effort to accurately indicate the details and prices of the products available through the online store. However, in case a product has an unusually low price or features, without any particular indication justifying such a thing, please contact the Company before placing your order as typographical or technical errors in the prices and features of products may occur. .



All listed prices within the online store include Value Added Tax (VAT). The Company reserves the right to adjust prices without notice.




INFORMATION E-MAIL (newsletters)


Our online store regularly sends informative emails, which contain news, information about products and offers of the Company.

Newsletters are sent only if you choose and for as long as you wish. You can unsubscribe at any time from the list of recipients of the newsletter, through the link that exists in it. Newsletters may be labeled by your email provider as spam and end up in the spamfolder.

The Company sends you automated information messages (email) about the progress of your order, the sending of which is a condition for the proper provision of the Company's services. For the best service, please make sure that they can reach you, keep them throughout your transaction and inform the Company without delay, contacting us in case you do not receive them.



For any clarification or any complaint regarding the products of our online store as well as for information and questions regarding your orders, you can contact the Company either by calling the working hours and days at 26310 50115 or by sending an e-mail to

For any clarification or any complaint regarding the products of our online store as well as for information and questions regarding your orders, you can contact the Company either by calling the working hours and days at 26310 50115 or by sending an e-mail to



These General Terms are the final applicable terms that govern your use of the Website and the Online Store and remove any pre-existing terms.


No delay, negligence or tolerance of the Company in the imposition of compliance with this term by the User, does not constitute a waiver or harm provided in this right.

In the event that a term or provision of these Terms of Use has been deemed invalid or void, it shall automatically cease to be valid without prejudice to the validity of the balances. The Company will seek to replace any invalid term with a new valid term, the result of which will be the closest equivalent to the canceled one.

These Terms of Use and any amendments thereto are governed by Greek law, applicable European Union law and International Treaties and are interpreted in accordance with the rules of good faith, business ethics and the social and economic purpose of the law. . In case any dispute arises from the application of the terms of use, it is explicitly agreed that Greek law is applicable and competent in case of amicable settlement of the aforementioned dispute, the courts of the IP are competent for its resolution. Messolonghi.

In the event that a dispute arises regarding the current terms of use between a user and the Company, the former is obliged, before initiating any legal action, to contact the Company within fifteen (15) days from the occurrence of the relevant events. Failure to comply with this term constitutes a breach of an essential contractual term entered into between the user and the Company. 

For any information, question, complaint, please use the "Contact" option or send us an email at